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Legislative Assembly for the ACT: 1996 Week 12 Hansard (21 November) . . Page.. 4199 ..

Mr Humphries (continuing):

Part 2 (i): is there a complaints mechanism for the public;

Depending on the nature of the complaint, it may be possible for the public to make a complaint to the Ombudsman Ombudsman Act (1989) or the Privacy Commissioner Privacy Act (1988) (Clth). Internal complaint mechanisms are as follows:

The AFP - Complaints are dealt with under the Complaints (AFP) Act 1981.

The Emergency Services Bureau - responsibility of the Communications Manager.

The ACT Department of Housing - No.

ACTION - No.

Waste Management - utilises the existing complaints system in place for Waste Management operations.

Casino Surveillance Authority - the public can lodge complaints with the Authority.

Canberra Institute of Technology - complaints can be made through existing CIT procedures including complaints to the Faculty, School or Director level. Students have input via the CIT Student Association.

Department of Health - Health complaints procedure.

The ACT Legislative Assembly - No.

Part 2 (j): are there signs advising the public that they are under surveillance by CCTV;

The AFP - No.

Emergency Services Bureau - No.

The ACT Department of Housing - No.

ACTION - Yes. Signs at Belconnen but not at Woden.

Waste Management - No.

Casino Surveillance Authority - Yes, at the entrance to the Casino.

Canberra Institute of Technology - Yes, at entry ways, on internal notice boards and on classroom doors.

Department of Health - signs only erected at the Health building.

The ACT Legislative Assembly - No.

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