Page 5571 - Week 14 - Thursday, 30 November 2017

(a) day between 7:30 am and 6:00 pm was 43; and

(b) night sessions after 6:00 pm until 10:00 pm was 10.

5. The average number of presentations for this period to the Tuggeranong Walk-in Centre each week was 360.

6. The average number of presentations for this period to the Tuggeranong Walk-in Centre on the following days were;

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
65	55	54	51	48	42	46

7. The average number of daily presentations at the Tuggeranong Walk-in Centre during the

(a) day between 7:30 am and 6:00 pm was 42; and

(b) night sessions after 6:00 pm until 10:00 pm was 10.

8. The percentage of presentations for this period who live outside of the ACT for

(a) Belconnen Walk-in Centre was five per cent; and

(b) Tuggeranong Walk-in Centre was five per cent.

(a) The strategic objectives for the Walk-in Centres’ are to:

• Fulfil an unmet health care need in the community;

• Better meet projected demand for health care services;

• Relieve pressure on the public hospital system; and

• Develop innovative strategies to recruit and retain a professional workforce.

(b) Key performance indicators are measured through monthly reports on:

• number of presentations;

• waiting times for clients;

• consultation times;

• top 10 presentations, and

• redirections to other services.

• Presentations to the Walk-in Centres’ continue to increase year on year. Total presentations for 2016-17 is 36,105;

• The median waiting time for clients for both Walk-in Centres’ for the 2016-17 financial year was 11 minutes;

• The median consulting room time for both Walk-in Centres’ for the 2016-17 financial year was 29 minutes;

• The top presentations for the Walk-in Centres’ for 2016-17 have been:

1. Upper Respiratory Tract Infections – common cold

2. wound dressings

3. wounds and lacerations

4. musculoskeletal conditions

5. sore throat

6. skin conditions

7. ear conditions/ear wax

8. gastro diarrhoea

9. gastro vomiting and

10. ear nose and throat conditions