(12) The 2002 CIT Staff Survey was conducted in August 2002 and provided staff with the opportunity to give CIT management feedback about important aspects of working at CIT.

Responses came from all occupational groups, and all Faculties and Divisions within CIT, and from differing age groups and individuals with differing lengths of service. The results have been collated and disseminated to all staff through the publication 'Staff Survey at a Glance'. The full Survey Report is also available on the Staff Information System (see Attachment B).

Following dissemination of results, the Human Resources Unit held discussions at all Faculty meetings, staff networks and with work groups. A series of Focus Groups for all staff were held across CIT Campuses to discuss the results and to formulate strategies to address areas where issues were identified. These strategies have been collated and are currently being assigned as actions to responsibility areas within the Institute.

(13) In total, 1,631 survey forms were issued, with 429 completed forms returned (a response rate of 26 per cent), making the overall result statistically significant.