(1) (a) 82, up to and including 4 April 2003;

(b) 47;

(2) (a) 789 tenancies have received 961 Notices to Remedy (to 2 April 2003);

(b) 1510 tenancies received 1904 Notices to Remedy.

Note that these figures are debt-related; ACT Housing does not have a record of the number of Notices to Remedy (Other) that were issued;

(3) In the first instance tenants are given informal warnings/requests to cease the conduct. ACT Housing offers support from a Housing Manager Specialist, who may refer to other agencies if appropriate and if the tenant agrees. If there is a neighbourhood dispute, Conflict Resolution Service will be suggested.

If the conduct continues the Housing Manager serves a Notice to Remedy. If this does not stop the conduct a further Notice to Remedy is served, followed by a Notice to Vacate. Legal proceedings under the Residential Tenancies Act 1997 may be considered if this process does not succeed. In many circumstances the behaviour may be a matter for Police, Environment ACT (noise) or other agencies to attend to;

(4) See response to (3);

(5) If a tenant is charged and convicted of (a) and/or (b), legal proceedings under the Residential Tenancies Act 1997 would be considered;

(6) Anti-social behaviour may be reported to ACT Housing in several ways, namely: report the matter to the Housing Manager for the area, write to ACT Housing or call ACT Housing's Complaints Line. ACT Housing investigates all reports of anti-social behaviour to see if there are tenancy issues, which will have the appropriate action taken as per the response to (3).