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Legislative Assembly for the ACT: 2002 Week 2 Hansard (21 February) . . Page.. 537 ..

Road User Services includes:

ACT Road Transport Authority

Justice and Community Safety - Pubcards

Roads ACT - Dimensions and Mass

ACT Housing shopfronts provide services only on behalf of ACT Housing. The Woden shopfront is co-located with mental health, dental and other health services.

The Environment ACT Information Centre and Helpline primarily represents Environment ACT by providing a point of contact for the community to obtain information on environment and heritage matters. Due to its location in the foyer of Macarthur House it also provides reception and directory services for other Department of Urban Services agencies in the building.

PALM Customer Service Centre Dickson: represents PALM only. Canberra Connect kiosks are located on site and offer services from most government agencies.

PALM (BEPCON) Licensing and ACTLIC Plan Room Dickson: represents PALM, ACT Workcover, ACT Building Construction Board, Canberra Urban Parks & Places (collection of fees, sales of land information on behalf of these agencies) Building Industry Licences.

PALM - Mitchell: represents ACT Workcover, ACT Building Construction Board (receipting of fees for these agencies), conveyancing and energy rating packages for customers (PALM).

(3) Numbers of staff Agency staff are not 'represented' in Canberra Connect shopfronts. Canberra Connect staff provide integrated value added services on behalf of other agency business units. Staff in business specific shopfronts, such as the ACT Registry, are dedicated to that function.

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