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Legislative Assembly for the ACT: 2002 Week 2 Hansard (21 February) . . Page.. 536 ..
Government shopfronts
(Question No 32)
Mr Stefaniak asked the Minister for Urban Services, upon notice:
In relation to Government Shopfronts.
What is the location of each shopfront?
Which agencies are represented in each shopfront?
How may staff work (a) full time and (b) part time in each (i) shopfront for (ii) each agency
How many (a) verbal and (b) written complaints were recorded in (i) 1999, (ii) 2000 and (iii) 2001.
Mr Wood: The answers to the member's questions are as follows:
(1) The location of each shopfront in Urban Services is as follows:
Canberra Connect Civic - FAI Building London Circuit
Canberra Connect Tuggeranong - Homeworld Building
Canberra Connect Woden - Woden Library Building
Canberra Connect Belconnen - Swanson Plaza
Road User Services - 13 - 15 Challis St, Dickson
ACT Housing has four shopfront locations. Belconnen, City and Tuggeranong are shared with Canberra Connect and Woden is located in the Health Building opposite the Canberra Connect Shopfront.
The Environment ACT shopfront (Environment ACT Information Centre and Helpline) is located on the 2nd floor tower, Macarthur House, Lyneham.
PALM Customer Service Centre
Ground Floor South
Dame Pattie Menzies House
16 Challis Street Dickson
BEPCON Licensing and ACTLIC Plan room
Ground Floor North
Dame Pattie Menzies House
16 Challis Street Dickson
BEPCON Licensing
Cnr Hoskins & Lysaght Sts Mitchell
Other government departments also provide shopfront services to customers including the ACT Revenue Office and Registrar General's Office.
(2) All agencies are represented in each Canberra Connect shopfront apart from Education and Health.
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