1. The design and construction of the shelters was carried out as part of the refurbishment of the East Row/Alinga Street/Mort Street refurbishment project. The brief for this work required the designer to respond to many issues raised as part of the original brief and coming from the extensive public consultation program undertaken as part of the design process of the refurbishment works.

Some of the issues included

� Businesses were closing and shops being boarded up

� A strong perception by all users that the area was not safe

� Poor lighting

� Visual dominance of the area by the bus shelters

� The need for adequate shelter for bus patrons

2. The design consultants are Munns Sly Architects. The Department's Project Manager is Totalcare Projects.

3. Design approval was provided through the project management area after a comprehensive review process involving Government stakeholders. In this case, there was also an extended public display following advertising of the proposals by PALM as part of the Development Approval process, and the model of the proposed structures was given wide publicity through the media. In addition, there was a public meeting held at Gorman House in November 1998.

4. It is proposed to conduct a post construction evaluation of the refurbishment works about 12 months after the work is completed in November this year. The aim will be to find reaction of all groups using the area to the changes, and will include responses from bus passengers.

5. Identified problems have already been addressed during the construction phase of the refurbishment work and include:

(a) Shade from the sun