Page 2403 - Week 07 - Thursday, 27 August 2020
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(1) Given the comprehensive data kept on Housing ACT tenants, when allocating tenancies is consideration given to the (a) personal details, characteristics and history of the tenant being allocated, (b) personal details, characteristics and history of the Housing ACT tenants who are the potential neighbours of the tenant being allocated and (c) compatibility and potential risks of prospective neighbours who are Housing ACT tenants.
(2) If any of the considerations referred to in part (1) are given, can the Minister provide details of relevant policies, processes and methodologies.
Ms Berry: The answer to the member’s question is as follows:
1.
a. The Allocations Policy at www.communityservices.act.gov.au/hcs/policies/allocations_policy outlines the requirements for allocating public rental housing assistance to eligible applicants with the objectives of providing reasonable choice and using resources effectively and efficiently. Consideration is given to the applicant’s reasonable housing preferences including location and any confirmed medical or special needs.
Housing ACT is focused on the right home for the right person, the first time and considers the information provided in the housing application to assess this as well as conversations with the tenant and any support agencies. Housing ACT allocates from the wait list, matching applicants with suitable properties as they are returned through the vacants pathway for re-allocating.
b. As outlined in 1.a, applicants on the wait list are matched with suitable properties available for allocation. A suitable property would consider factors such as property location.
c. See response 1.b
2. Relevant policies, policies and methodologies include:
a. Public Housing Rental Assistance Program
b. Allocations Policy
Public housing—maintenance
(Question No 3220)
Mr Parton asked the Minister for Housing and Suburban Development, upon notice, on 24 July 2020:
(1) Are maintenance services for Housing ACT outsourced; if so, can the Minister provide the (a) company name, (b) start of contract, (c) duration of contract, (d) potential extensions to the contract, (e) short description of services provides.
(2) Are there any penalty clauses in the contract relating to the period in which maintenance is required to be completed.
(3) Have any penalties been enforced in relation to the maintenance completion timeframes.
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