Page 2365 - Week 07 - Thursday, 27 August 2020
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(7) What is breakdown by role/position of the team in charge of communicating these additional services to patients.
Ms Stephen-Smith: The answer to the member’s question is as follows:
(1) a) This funding will provide up to 14,000 additional outpatient services.
b) This is broken down by the following outpatient service categories:
• 12 per cent for Category 1;
• 43 per cent for Category 2; and
• 45 per cent for Category 3.
c) A plan is currently being developed for how the backlog services will be provided. At this stage, it has not been determined how many will be undertaken in public health facilities.
d) A plan is currently being developed for how the backlog services will be provided. At this stage, it has not been determined how many will be undertaken by private providers.
e) There are currently no memoranda of understanding with private providers, however if services are undertaken by private providers the fee will be the Medicare Benefits Schedule (MBS) fee.
f) There has been no change to the rules and/or key performance indicators for outpatient service delivery. A review of the long-wait referrals as at 31 May 2020 has been undertaken and specialities have been identified that require additional services to be provided. This listing will be monitored monthly.
g) No, medical students will not be used to provide outpatient services. Medical students will continue to participate in outpatient clinics as part of their specialty rotations for training purposes only.
(2) Limited discussions have occurred with Private providers at this time. As the plan for addressing the backlog develops further discussions will occur.
(3) A briefing was conducted on 2 July 2020 by the Chief Operating Officer, and the Executive Group Manager, People and Culture, Canberra Health Services in relation the additional funding for activities. The unions invited to attend this briefing included the Australian Medical Association, Visiting Medical Officers Association, Australian Nursing and Midwifery Federation, Health Services Union, Community and Public Sector Union and Professionals Australia.
(4) All clinical divisions have been informed of this work. The funding targets medical specialist outpatients. Allied health is critical in supporting some of the medical specialist outpatient services and, where appropriate, will be used to help reduce backlog numbers. Further consultation will occur over the coming weeks with all staff.
(5) Patients will be informed of their appointment date as per normal processes for all outpatient appointments.
(6) The Outpatient Transformation Steering Committee will govern the outpatient component. Through this Committee, communication to all stakeholders including consumers, primary health care and private providers will be managed. A specific
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