Page 689 - Week 02 - Thursday, 20 February 2020
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Mental health and wellbeing-related communication continues to be a priority.
(2) The key channels for delivering information to the community include the ACT Health website, our social media platforms as well as proactive media activities.
For example, between October 2018 and November 2019 there were 60 mental health related posts published to ACT Health’s Facebook page.
More detail on channels and timing is provided in the table at Attachment A.
(3) Please refer to the table at Attachment A for details on the timing of information.
(4) Feedback relating to mental health activities is generally received informally via the stakeholders and organisations that representant consumers. Generally, feedback has been positive.
Feedback is also collected in the form of comments and messages via social media channels. Often these include requests for more information, feedback on mental health services or shared personal experiences. These comments are addressed on an individual basis, as well as provided to the relevant service or organisation. These interactions are generally not about the communication activity.
(A copy of the attachment is available at the Chamber Support Office).
Mental health—community engagement
(Question No 2857)
Mrs Dunne asked the Minister for Mental Health, upon notice, on 29 November 2019:
(1) What did the Office of Mental Health and Wellbeing’s community engagement and support program discover from (a) the three workshops held during 2018-19 and (b) the survey conducted in February and March 2019.
(2) Have these discoveries been published; if so, where; if not, why.
(3) What changes to policy and services have resulted from these activities.
(4) How have those changes benefitted mental health consumers.
Mr Rattenbury: The answer to the member’s question is as follows:
(1) The Office for Mental Health and Wellbeing used a co-design process to develop the Work Plan for 2019-2021 and the ACT vision for mental health and wellbeing. The co-design process used a variety of engagement methods including three face to face workshops, online and written feedback, small group workshops and existing sector networks. Through the online survey the Office heard from 213 individuals and 117 individuals provided input through the co-design workshops. The Office also met with 70 businesses, community groups, government and non-government organisations.
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