Page 312 - Week 01 - Thursday, 13 February 2020

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* Data for clinics where fewer than five patients have been booked via the waiting list have been excluded.

Explanatory Notes:

• Data is only provided for outpatient clinics which use the Ambulatory Care Waitlist in the ACTPAS (ACT Patient Administration System).

• Patients booked directly (and not via the waiting list) are excluded. This occurs regularly for patients with urgent conditions. This also negatively skews the average waiting time, particularly for category 1 patients.

• The data provided includes patient’s waiting time from the date they are added to the specialty’s waiting list (date of receipt of referral) to the date of removal for appointment.

• The data does not include patients who have been removed from the waitlist for other reasons, including no longer requiring the service.

• Data is presented by specialty which includes multiple clinics. This can negatively distort the overall average waiting time.

• Category 1 target is within 30 days, category 2 target is within 90 days and category 3 target is within 365 days.

CHS Outpatient Clinics are open Monday to Friday, 8:30am to 5:00pm. Some clinics offer appointments earlier and later. Registrar review clinic operates on a Saturday and Sunday.

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