Page 4111 - Week 12 - Tuesday, 22 October 2019
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and legal services being opened up to a select tender process for the first time since the Tenants Union was first given government funding support a whole 25 years ago?
MR RAMSAY: I thank Ms Le Couteur for the question. Justice and Community Safety Directorate officials advised the Tenants Union on 28 August this year that a tender process will be conducted for the provision of the tenants advice service from 1 January next year. JACS last conducted a procurement process to provide the Tenants Advisory Service in 2015.
MS LE COUTEUR: Is this change being made just for the Tenants Union or for all the community legal service centres and are there any concerns about the quality of advice or service being provided?
MR RAMSAY: I thank Ms Le Couteur for the supplementary question. Recognising that the market had not been tested for a number of years and to ensure that the Tenants Advisory Service remains the best value for money and the best quality of service for Canberrans in this current situation with a number of matters going on in the community and certainly around residential tenancies matters, JACS has decided to undertake that tender process for the provision of the Tenants Advisory Service. This tender process is only in relation to the Tenants Advisory Service. There is consideration being given to the appropriateness of the current base funding, the amount of the funding and the nature of the services and the agreement.
Access Canberra—littering reports
MS LAWDER: My question is to the Minister for City Services. Minister, in your answer to my question without notice on 26 September this year you said that the option to report littering or illegal dumping from the fix my street online portal had not been removed. You said that under a new June 2019 design the litter and dumping icon appeared under every icon, leading to a two per cent increase in reporting. Minister, when my staff and I separately looked again this morning, this icon was still not under the fix my street portal. Minister, can you advise why this icon is not available on fix my street?
MR STEEL: I thank Ms Lawder for her question. Under changes that have been made to the fix my street form, there is now a variety of different options that the public can use to report illegal dumping, based on the place where that illegal dumping or littering is occurring. That includes cyclepaths and footpaths, grass, trees and shrubs, parks and public spaces, roads, parking and vehicles, around streetlights and around waterways. So the public can go on there, look at the icon where that dumping has occurred, click on that icon and then report illegal dumping or any other matter that may arise in relation to that particular place—
Ms Lawder: Have you looked at it?
MR STEEL: I have it open right in front of me, Ms Lawder.
MS LAWDER: Minister, when people have reported to me that they cannot find the icon, and my staff and I cannot find it either, how can you attribute the increased reporting of littering to the icon?
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