Page 2352 - Week 06 - Thursday, 6 June 2019
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at their most vulnerable. The Intimate Body Care and or Examination of Patients or Clients by Health Care Workers Clinical Procedure 2017 references that healthcare workers should ensure they are aware of any cultural, religious beliefs or restrictions the patient/client may have which prohibits the intimate body care and/or examination being undertaken by a member of the opposite sex.
Canberra Health Services—consent for procedures
Ms Fitzharris (in reply to a question by Mr Coe on Wednesday, 3 April 2019):
Canberra Health Services Consent and Treatment Policy outlines staff obligations. There are three levels of consent outlined as the level of consent differs dependent on the procedure. All interventions, including vaginal examinations require written or verbal consent, depending on the clinical situation.
Canberra Health Services—unauthorised examinations
Ms Fitzharris (in reply to supplementary questions by Mrs Jones and Mrs Dunne on Wednesday, 3 April 2019):
(1) The initial advice was received verbally, and the CEO advised me that at that time she was unaware of any complaints of this nature, however a review of complaints would be undertaken.
(2) On 7 February 2019 in accordance with normal procedure, the Consumer Feedback and Engagement Team, forwarded this feedback to the:
• Clinical Midwife Manager of the Birthing Suite;
• Executive Officer;
• Director of Nursing and Midwifery;
• Assistant Director of Nursing and Midwifery; and
• Clinical Director within the Division of Women, Youth and Children.
The Clinical Midwife Manager forwarded the feedback to all regular midwifery staff working in the Birthing unit at the time the email was sent.
I discussed this matter with the CEO of Canberra Health Services at an Executive briefing and she advised me that at that time she was unaware of any complaints of this nature. Following a review into Consumer Feedback, I was formally advised of five unsubstantiated complaints of this nature.
Parking—Palmerston
Mr Gentleman (in reply to a question and a supplementary question by Mr Milligan on Thursday, 4 April 2019):
The ACT Government is aware of the importance of adequate parking provision for the economic viability of popular local centres, such as Palmerston. The government is continuing to monitor parking supply and demand in this location. Upgrades to the car park at Palmerston shops, like all capital works projects, will be considered and prioritised against other funding priorities for Government.
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