Page 1999 - Week 05 - Thursday, 16 May 2019
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Emergency services—urgent calls
(Question No 2431)
Mrs Jones asked the Minister for Police and Emergency Services, upon notice, on 5 April 2019:
(1) How many calls were made to 000 in 2017-18.
(2) What is the breakdown of 000 calls by (a) ACTAS, (b) ACTF&R, (c) ACTRFS, (d) ACTSES, (e) ACT Policing and (f) any other categories (please specify).
(3) Of the calls requiring medical attention, on how many occasions was an ACTAS crew or vehicle not the first resource on scene.
Mr Gentleman: The answer to the member’s question is as follows:
(1) In the 2017-18 financial year, the ACT Emergency Services Agency received 45,958 Emergency Triple Zero Calls (E000), and ACT Policing received 29,291 E000 calls.
(2) The breakdown of E000 calls is as follows:
a. ACT Ambulance Service (ACTAS) – 40,954
b. ACT Fire & Rescue (ACTF&R) – 5,004 (note, calls for the ACT Rural Fire Service would also have been received by ACTF&R under the business rules)
c. Refer to part 2b
d. ACT State Emergency Service (ACTSES) – Nil (ACTSES jobs do not come through on E000)
e. ACT Policing – 29,291
f. Other – Nil.
(3) This cannot be measured in calls received, however, an ACT Ambulance Service crew or vehicle was not the first resource on scene in 156 medical incidents. To place this into context, over the same period, the ACT Ambulance Service responded to 52,426 medical incidents.
Emergency services—urgent calls
(Question No 2432)
Mrs Jones asked the Minister for Police and Emergency Services, upon notice, on 5 April 2019:
(1) How many 000 calls for medical assistance were received broken down by each financial year since 2008-09.
(2) Of the calls for medical assistance in 2017-18, how many were initially categorised as priority (a) one, (b) two and (c) three.
(3) Of the calls initially categorised as priority one in part (2), how many were (a) later downgraded and (b) downgraded by the (i) ambulance crew or (ii) COMCEN.
(4) What is the policy relating to the categorisation and downgrading of incidents by emergency ambulance crews.
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