Page 650 - Week 02 - Thursday, 21 February 2019
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The ACT Government (through CIT profile funding) facilitates English Language programs at CIT. CIT has an agreement with the ACT Government to waive fees for ACT Access Card holders (refugees).
The 2019 ACT Adult Community Education Grants Program targets projects that assist people experiencing disadvantage, including people from the multicultural community who wish to improve their English language skills. In 2019 the ACT Adult Community Education Grants Program will have a strong focus on developing foundation skills such as reading, writing and oral communication.
(4) Access Canberra has engaged with the Council of the Ageing and Dementia Australia (ACT) to discuss continuing service delivery for older people into the future. Dementia Australia (ACT) has undertaken audits of some service centres to advise on appropriate physical design and have partnered with Access Canberra to deliver a training program on service delivery for people with dementia.
59% of the 768 respondents to the 2018 Age Friendly City Survey ranked looking online as their most preferred information source. All age groups, including those aged 70+ and 80+ were more likely to rank ‘looking online’ above all other options as their most preferred way of accessing information.
ABS statistics indicate 72% of ACT residents aged 65+ live in a dwelling where the Internet is available, this is the highest proportion of any state and above the Australian proportion of 61%.
Access Canberra delivers services for all Canberrans and services are designed to meet the needs of all people. Access Canberra has a digital first service approach and has over 300 services available digitally.
There are touchscreens and concierge services available in the Access Canberra Service Centres to support people who find it difficult to engage through that channel.
The ACT Government is committed to accessibility of information for our community. In addition to translation services available, consideration is given to different printed materials to ensure they support intended audiences.
Key information for workers in the retail and hospitality sectors (including in posters and postcards) was translated into key languages represented by staff in the sector being – Simple Chinese, Hindi and Vietnamese. These materials are being disseminated in the industry.
Following a community survey conducted by the Suburban Land Agency (SLA) under the Mingle Community Development Program, the SLA is planning to deliver communications in a range of languages as well as continue to deliver Mingle community newsletters in hard copy form to all residents.
In addition the SLA website includes a Google Translate function allowing every page to be translated.
CIT provides assistance with training, this includes reasonable adjustment, and English support for students studying at CIT. Students can access paper-based information when required.
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