Page 5322 - Week 13 - Thursday, 29 November 2018

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(2) Paths are cleaned of debris after mowing or as required. Kingsford Smith Drive between Kuringa Drive and Ginninderra Drive was mown on the 22 January 2018, 29 March 2018 and 12 October 2018 with the paths being inspected and debris removed at the completion of the mowing.

(3) Repairs were undertaken for footpaths along Kingsford Smith Drive (between Ginninderra and Kuringa Drives) outlined in the below table:

(4) The repair works for identified defects are expected to be completed by May 2019.

ACT Health—interpreters
(Question No 2010)

Mrs Kikkert asked the Minister for Health and Wellbeing, upon notice, on 26 October 2018:

What is the current status of the following action plans, as listed under section 6.4 of Towards Culturally Appropriate and Inclusive Services: A co-ordinating Framework for ACT Health 2014–2018 (a) review of current policies relating to interpreters, (b) establishment of a Tier – 1 Interpreter Policy applicable across ACT Health, (c) monitoring and reporting of interpreter use (including regular audits), (d) development of materials/training programs to support staff in the promotion and use of interpreters, (e) development of materials to promote availability of interpreters for patients/consumers, (f) development of organisational policy on the appropriate use and support of bilingual workers, (g) establishment and maintenance of a register of materials available in languages other than English, (h) establishment of a resource centre, (i) development of a toolkit to support operational areas in best practice translation of health resources, (j) promotion of the availability of electronic material and resources from other jurisdictions, (k) consultation and action on feedback from consumers on patient information distributed by the organisation (Australian National Safety and Quality Health Service Standard 2.4), (l) development of the multicultural health section within the external internet with information on the ACT health system, access to services and availability of interpreters and written resources, (m) development of a multicultural health section within the intranet, (n) development and delivery of training (including e-learning) to support staff in working appropriately with the culturally and linguistically diverse community.

Ms Fitzharris: The answer to the member’s question is as follows:

(a) The Tier 1 policy ‘Language Services (Interpreters, Multilingual Staff and Translated Materials)’ and procedure ‘Language Services (Interpreters)’ was last reviewed in 2015 and will be again in 2020, as per ACT Health’s program of reviewing all policies and procedures.

(b) The Tier 1 policy referred to at (a) applies across all parts of Canberra Health Services and the ACT Health Directorate.

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