Page 3496 - Week 09 - Thursday, 23 August 2018
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Publishing the data in an open format allows the public to view, download and analyse the performance of the public transport system. Transport Canberra is a leader in the provision of open data. Transport Canberra also reports on other performance measures, including service reliability, which is a measure of services that are run as scheduled. This was 99.59 per cent in 2017-18. Services commencing on time, which is a measure of services that commenced as scheduled or within four minutes of departure, ran at 85.2 per cent in 2017-18. Transport Canberra are also looking at introducing new performance measures for the network that are focused on improving customer experience. This may include measuring the performance of planned connections and headway performance, which really means ensuring that buses arrive at regular intervals and not in a bunch.
More fundamentally, the new bus network will allow Transport Canberra to deliver more reliable services because long circuitous routes have been simplified to be more direct. More buses will run along key rapid corridors with bus priority measures that keep buses running fast and on time, such as bus lanes and queue jumps. As part of the new network, Transport Canberra is retiming bus routes across the city to better estimate realistic running times for bus services in 2019.
Our existing dedicated school services are scheduled wherever possible to arrive at school as close as possible to bell times in the morning and depart from school soon after bell times in the afternoon. Transport Canberra has committed to making sure that this remains in the new network so that all kids can get to school on time and can get picked up to get home in the agreed time frames.
In the 2017-18 financial year, service reliability for dedicated school services was 99.97 per cent compared with 99.59 per cent for the whole network, a very good result. Dedicated school services commencing on time in the am peak was 85.5 per cent, higher than the 82 per cent for the whole network. Subject to final decisions in the coming months, the proposed changes to the way school students get to school in 2019 should improve reliability for both school students and all of Transport Canberra’s other customers.
To ensure that we are delivering a new bus network that makes it easier for students to catch public transport, we have consulted with the school’s transport liaison committee, which includes representatives from the education directorate, the Association of Independent Schools, the Catholic Education Office, and parents and friends committees for public, catholic and independent schools, who have all provided useful feedback on the proposed changes.
Transport Canberra has redesigned the bus network from the ground up to better serve students travelling to and from their local public primary school, high school or college. In particular, it will be easier for many students travelling to schools that are close to rapid routes and major interchanges to get to and from school from 2019.
Every school will be served by a bus. Indeed, there will be 30 per cent more trips past schools in the new network. This will give students greater flexibility and more options for getting to and from school. Student enrolments are expected to increase at
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