Page 3110 - Week 08 - Thursday, 16 August 2018
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Ten fixed speed cameras will also be replaced over the next two years, replacing ageing camera infrastructure.
In the 2018-19 financial year, Access Canberra has committed to meeting some ambitious targets with this new funding. This includes: maintaining its customer service satisfaction of at least 90 per cent; having at least 80 per cent of the services available online by 2020; completing at least 85 per cent of transactions online; and achieving at least a 90 per cent compliance rate during targeted inspections.
But there is more to the regulatory services portfolio than that which happens in Access Canberra. The ACT government remains committed to increasing economic productivity in the territory through a dedicated regulatory reform program and better design and delivery of programs and services. Given this commitment I am extremely pleased that we have renewed our commitment in the budget to continue and to expand our experienced policy and evaluation capability.
The 2018-19 budget provides ongoing funding of $4.13 million over four years to maintain the regulatory reform team to deliver the government’s four-year plan for regulatory reform from 2018-19. This involves both major reform projects as well as the annual red tape reduction bill program. Building on this work, from 2019-20 additional funding of $1.64 million will be provided to establish a dedicated evaluation team to work with all ACT government directorates to improve the design and delivery of policy and services across the ACT.
The government’s regulatory reform achievements have been significant, but we will not rest on our laurels. We need to make sure that our statute book does not get out of date and does not hold back the potential of innovative, connected and progressive community into the future. This new central evaluation function to work across all directorates will support ongoing analysis and program review. This government is strongly committed to a regulatory reform program and evaluation capacity that ensures that our government continues to meet the needs of the ACT community into the future.
Finally in this portfolio, through this budget the government continues to demonstrate its commitment to making Canberra one of the world’s most livable cities; a city where transactions with government are easy and simple; a city where Canberrans are able to access services at any time of the day at their fingertips; and a city where the services offered by government are customer-centric and flexible enough to meet the needs of the individual. This is what the government achieves every day through this portfolio, and through this budget we will be growing the services for this growing city.
Turning to the area of arts, also a portfolio within this area of the budget debate, I note that the arts are a central part of Canberra’s vibrant and creative spirit. Our vibrant arts scene is a home to a number of arts organisations with strong reputations for producing high level work and developing industry-leading artists across a range of media. Our arts organisations not only support professionals but they also value social inclusion and open access to the arts.
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