Page 2273 - Week 06 - Thursday, 7 June 2018

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(2) The NDIA is currently working to develop tailored pathways for particular cohorts of NDIS participants, including people from a culturally and linguistically diverse background. The tailored pathway will ensure the NDIA has better engagement with participants from culturally and linguistically diverse backgrounds at the start of their interaction with the NDIA, during the planning process and throughout plan implementation.

The NDIA has developed an easy English version of the changes taking place to the NDIS pathway experience.

The ACT Government continues to advocate to the NDIA the importance of establishing improved participant pathways as soon as possible.

(3) The NDIA is responsible for assisting people to transition to the NDIS. One of the ways this is done is through Local Area Coordination. Feros Care provides Local Area Coordination in the ACT and links people to the NDIS; links people to information and support in the community; and works with the local community to make sure it is more welcoming and inclusive for people with disability.

EACH provides Early Childhood Early Intervention (ECEI) services in the ACT to support the implementation of the NDIS. ECEI services deliver outcomes for children and their families through best-practice and family-centred approaches.

People of culturally and linguistically diverse backgrounds can also receive assistance from ACT based advocacy organisations such as Advocacy for Inclusion and ACT Disability, Aged and Carer Advocacy Service (ADACAS). Advocacy organisations help people understand the NDIS and what it has to offer. They can also participate in meetings with the NDIA and help participants who are not happy with the support they are receiving from the NDIS.

The NDIA has translated information about the NDIS into ten languages other than English and advise that if participants need help contacting the NDIS, they should call the Translating and Interpreting Service.

(4) The overall goal of the NDIS is to enable people with disability to live an ordinary life. The NDIA promotes strong engagement with family and support networks through Information, Linkages and Capacity Building, or ILC which is all about making sure people with disability are connected into their communities. ILC does not provide funding to individuals, but provides grants to organisations to carry out activities in the community which are available to both people with disability and their families.

Health—CALD support
(Question No 1288)

Mrs Kikkert asked the Minister for Health and Wellbeing, upon notice, on 13 April 2018:

(1) What tailored engagement strategies currently exist for patients in the health system from diverse backgrounds and their carers and families.


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