Page 1880 - Week 05 - Thursday, 10 May 2018

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Child and Family Workers can meet with children and families at the Centre, at home, at school or another convenient location.

The intent of the provision of this comprehensive service offer is to strengthen and build capacity of families to enable them to effectively approach the challenges and rewards of family life and parenting.

ACT Maternal and Child Health

The ACT Health Maternal and Child Health (MACH) Service facilitates a number of parenting groups designed to provide families with therapeutic support and advice to better manage and overcome challenges that may arise in the early stages of family life, including New Parent Groups, Parenting Enhancement Program, Early Parenting Counselling Service, Integrated Multi-agencies for Parents And Children Together (IMPACT) and Community Paediatrics.

Mothers are referred to MACH after the birth of a child. Parenting Enhancement Program is accessed by MACH referral. New Parent Groups and Early Parenting Counselling Service can be accessed by contacting Community Health Intake on telephone 6205 2611 or the ACT Health website at http://www.health.act.gov.au/our-services/community-based-services/cancel-community-based-appointments.

IMPACT and Community Paediatrics are by referral through a doctor such as a GP.

The Children of Parents with a Mental Illness (COPMI) program supports families to better manage the effects of mental illness on the family unit. COPMI can be access by telephone 6205 1110 or the ACT Health website at http://www.health.act.gov.au/our-services/mental-health/mental-health-services.

(3) OneLink

OneLink is the single access point for a range of universal and targeted services, including housing and homelessness, tenancy support, disability and child, youth and family services.

OneLink brings together the former Specialist Homelessness Services’ Gateway, and the Child, Family, and Youth Services’ Gateway.

When a person first contacts OneLink, either by phone, dropping into Nature Conservation House or through the internet, they receive an initial assessment which may simply be a conversation around their service needs.

Many people simply require information and advice; for example, on eligibility for social housing or information on the National Disability Insurance Scheme.

Others may need more intensive support, such as those who are experiencing family crisis or homelessness. They receive a more intensive tailored needs assessment. Based on this assessment, they will be connected with support services (such as those offered through the Child, Youth and Family Services Program) that address their immediate and long-term needs. This may include family case management services or youth engagement services, as well as homelessness accommodation and housing support services.


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