Page 5066 - Week 13 - Thursday, 2 November 2017
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Ms Berry: The answer to the member’s question is as follows:
As per the terms of the Contract, interest for 115 days delay of $851.64 per day and $1,100 legal costs and disbursements totalling $99,038.60 was payable. This was paid at settlement on 19 October 2017.
Access Canberra—birth certificates
(Question No 796)
Mr Coe asked the Minister for Regulatory Services, upon notice, on 27 October 2017:
(1) How long does it take on average for a birth certificate to be provided to someone born in the ACT when requested through Access Canberra.
(2) Has the process for providing a copy of a birth certificate to residents changed in the last five years.
(3) Can Access Canberra shopfronts issue copies of birth certificates to customers at the time a request is made; if not, why not, and have Access Canberra shopfronts previously been able to issue birth certificates at the time a request is made.
(4) How many birth certificates were requested through Access Canberra during (a) 2015-16, (b) 2016-17 and (c) 2017-18 to date.
(5) Do death certificates and marriage certificates get processed in the same way as birth certificates by Access Canberra; if not, can the Minister outline the differences with reference to timeframe and whether death certificates or marriage certificates are able to be issued at the time a request is made.
Mr Ramsay: The answer to the member’s question is as follows:
(1) 3.7 business days.
(2) Yes. Since 2015, applications have been able to be made online. There are also now extra service centre locations (Belconnen, Gungahlin, Tuggeranong and Woden) for people to lodge applications. Mail lodgement is also an option. Previously, there was no online application process available and the Fyshwick Births, Deaths and Marriages Office was the only physical location. The form has also changed consistent with various legislative changes.
(3) No; due to restrictions with information access, and identity and security requirements; and no.
(4) Figures are for issuing, not requesting:
(a) 12,854
(b) 12,313
(c) 4,574 (1 July 2017 to 30 October 2017)
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