Page 2579 - Week 07 - Thursday, 3 August 2017
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the manufacturer providing a specialised technician to replace the component, and completion of necessary testing to ensure operability of the new hardware.
Additionally, EV chargers may have been out of service for a few hours to a day, owing to hardware upgrades through the pilot period.
Post pilot, some EV chargers have and will continue to occasionally go out of service due to power outages, malfunctions due to communications with the electronics of the EV, or due to EV driver erroneous handling of charging stations. Emergency shutdown is also triggered by activities such as acts of vandalism, acting to ensure ongoing community safety.
Issues and/or errors are communicated in real time to ActewAGL via an automated process, to expedite resolution for our customers. EV drivers are able to view the status of chargers at any time via the EV portal map located at actewaglevlution.com.au
(5) The Government understands the first commercially installed EV charging station became operational for public use in the ACT in early 2016.
At the Government’s request, ActewAGL has provided the following summary of availability of chargers installed during their pilot program:
ActewAGL commenced design of a charging network solution and subsequent installation of chargers in 2016. In 2016 the three most used stations were the level 3 stations located in Civic, Greenway and the Airport.
From January to May In 2017, the three most used stations were the level 3 stations located at Civic and Greenway; and the level 2 stations located in Greenway (38 Reed St, Greenway ACT).
(6) As this is an unregulated area, the information requested is not required to be provided by those commercial parties who have installed EV charging infrastructure.
At the Government’s request, ActewAGL has provided the following summary of availability of chargers installed during their pilot program:
Over the course of 2016 the three least used stations were Level 2 Chargers in Greenway, Belconnen and New Acton. This information is based on aggregated use and does not take into account the time of year each was installed.
In 2017, Belconnen Level 2 chargers remained in the least used group, with Manuka and the Airport being the other two locations. The Level 3 Charger at the airport has dropped into this category as usage in other locations has increased at a higher rate. Usage at the airport actually increased in 2017.
(7) The Government is aware of a number of companies exploring the option of installing EV charging facilities in their premise(s) and/or developments but as these are commercial decisions, are not privy to the information requested.
We are however aware that options being considered include Level 2 and Level 3 chargers.
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