Page 1883 - Week 06 - Tuesday, 6 June 2017
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Madam Speaker, I am also pleased to advise that an agreed approach for the root cause analysis work is now in place. As I stated earlier, it is important to be able to identify and address any systemic issues that other reviews have not addressed. The agreed analysis approach includes prioritising the analysis within the review program to ensure that the results are readily available early on to inform any system development work; assigning the analysis process to ACT Health’s quality, governance and risk division for management to ensure a level of peer review of the process; consideration of the root cause analysis that was undertaken by PricewaterhouseCoopers, noting that this work did not review or identify systemic or behavioural risks and issues, and agreement of the core problem statement; implementation of new governance arrangements, including the establishment of a new executive committee, chaired by the director-general, convening fortnightly to oversee the program of work; and the development of transparent, regular reporting processes.
I am sure you would agree that this is an extensive list of activities that have been undertaken in such a short period of time and demonstrates the consolidation of informatics across the directorate to ensure that past approaches of isolated work practices will finally be addressed.
Madam Speaker, in February I advised members that I would continue to present regular updates to the Assembly to outline information on the work being carried out and the way forward. Activities scheduled for completion as part of milestone one, due by 30 June 2017, are well underway. These activities are focusing on implementing formalised change processes for source systems, datasets and data queries; documentation of clear delineation of responsibility for managing different stages of the extraction, transformation, reporting and analysis of data; implementing clearly defined quality assurance and clearance steps for all data reporting and analysis; identifying the range of essential internal and external reports; confirming the priority order and time frames for external reporting; mapping the data definitions; identifying the source systems required to generate the reports; ensuring datasets are locked down for reporting purposes; writing queries to generate the reports from the locked-down data; consolidating all recommendations from previous external reviews; and assessing each external review recommendation to understand the current status of implementation and to prioritise it into the program of work.
Providing assurances over ACT Health data collection, analysis and reporting is a complex matter, which is why I have asked for this review. As all members are aware, these issues have been widely canvassed in the media as well as in the Assembly on a number of occasions. I am making a commitment that this government will continue to be open with the community by providing regular updates on the system-wide review to the Assembly. I would also like to reinforce that these data-reporting issues are administrative in nature and do not affect the quality of health services that we deliver to the community. I would like to reiterate that the health professionals are able to access daily operational data and information in order to effectively treat patients. Further, the Canberra Hospital executive receive a range of monthly benchmark reports that summarise key performance metrics to enable them to
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