Page 721 - Week 02 - Thursday, 16 February 2017
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(2) What are the specific areas of concern that official visitors are responsible to inspect, if any, outside of any complaints from entitled persons (residents).
(3) If visit guidelines such as inspection checklists are used, can the Minister provide a copy of these guidelines; if visit guidelines are not used, why not.
(4) Who trains the official visitors in their responsibility to inspect.
(5) Are residential care homes notified in advance that inspections are going to occur or when inspections will occur; if so, how far ahead of time is notification given, and what are the official reasons for giving advance notification.
(6) If residential care homes are not notified in advance that inspections are going to occur or when inspections occur, is the schedule of inspections regular enough that staff in residential care homes could predict the occurrence of an inspection with reasonable accuracy.
(7) Do official visitors solicit input from staff at residential care homes; if so, what, if any, safeguards are in place to guarantee that staff at residential care homes are able to openly share concerns with official visitors free of any possible recriminations from their employer.
(8) Do official visitors seek input from entitled persons even if they (the residents) have not registered any complaints.
(9) Why does the Official Visitor (Children and Young People) Annual Report 2015–16 state that official visitors visit each residential care home monthly, but the same report indicates that official visitors visited 14 approved residential places of care on 97 occasions from October 2015 through June 2016, which is an average of fewer than seven visits per residential care home over the course of the nine-month period.
(10) What are the current staff-to-resident ratios in the Territory’s residential care homes.
(11) Are the ratios referred to in part (10) mandated.
(12) Is there a requirement for a minimum number of staff to be present in each residential care home, including overnight.
(13) Do shortages of available staff ever interfere with mandated/desired ratios or minimum staffing guidelines; if so, how frequent is this problem.
(14) What arrangements are in place for the supervision and support of general staff in residential care homes.
(15) What are the minimum training requirements for (a) general staff and (b) supervising staff.
(16) What is the rate of staff turnover in the Territory’s residential care homes.
(17) Is the Minister able to say whether the operation of residential care homes in the ACT generates profit for Premier Youthworks.
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