Page 3580 - Week 11 - Thursday, 23 October 2014
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Minister, will the other upgrades I requested in my letter be installed, such as the upgraded line markings and the pedestrian crossings? If so, when; if not, why not?
MR RATTENBURY: After consulting with the traders at Calwell shops, TAMS has identified that there is a need to upgrade some of the line markings and related infrastructure works. That will, again, be taking place within this calendar year.
MADAM SPEAKER: A supplementary question, Mr Doszpot.
MR DOSZPOT: Minister, what other government resources will be directed to ensuring the new time limited parking arrangements are enforced?
MR RATTENBURY: If I understand Mr Doszpot’s question correctly: will parking inspectors go there and actually enforce the time spots? Yes, that is the way that it works. It sits within the responsibility of the Attorney-General, through the Office of Regulatory Services, but parking inspectors do patrol the city in a range of areas. As members will recall, this year the government has increased the number of parking inspectors available in the territory. If members of the public are aware of particular areas that are problematic they can call Canberra Connect and an extra enforcement effort from parking inspectors can be sought. Certainly, on a range of occasions when constituents write to me, TAMS works with ORS to provide additional enforcement in order to ensure that the parking regulations in place are adhered to.
MADAM SPEAKER: A supplementary question, Ms Berry.
MS BERRY: Minister, are there other ways the Canberra community can get in touch with Territory and Municipal Services about issues with car parking or line marking?
MR RATTENBURY: I thank Ms Berry for the question. There is, of course, Canberra Connect, which is an incredibly efficient way to get things done. I think most Canberrans find it a very reliable service. In fact, it is far simpler than having a member write to me and then having to go through the whole ministerial process and then all the way back to the member. TAMS will, in fact, respond very quickly.
Mrs Jones: Sometimes.
MR RATTENBURY: There are occasions, I admit, where something is not done in the first instance through Canberra Connect, but we find the vast majority of people get very good service by either ringing Canberra Connect or using “fix my street”, the online portal.
For members’ benefit, “fix my street” is now available in a mobile format. This particularly helps TAMS because if somebody uses their mobile phone to lodge a request, they can also track in GPS coordinates at the time which further assists TAMS to go to the specific location. I get letters from those opposite saying, “Oh, there’s a pothole in McCulloch Street Curtin.” McCulloch Street Curtin is a fairly long street, so a general letter like that often results in me having to write back saying, “Can the constituent please contact TAMS?”
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