Page 3446 - Week 08 - Thursday, 23 August 2012

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maintain 87 shopping centres that require daily and/or weekly cleaning activities. They maintain 63 public toilet amenities in urban areas, 114 barbeques in urban parklands, a graffiti program, including 30 legal graffiti art sites, and 162 mural art sites. They assess 2,000 trees on leased land as part of the tree protection related services. They remove 237 abandoned cars.

They returned 854 dogs to their owners, 119 to interstate owners and 101 to ACT Rescue and Foster; 161 were sold to new owners. A total of 5,154 dogs were registered in 2010-11. They welcomed 1.9 million visitors annually to our libraries with over 2.9 million items borrowed in 2011. The libraries have over 770,000 books, DVDs, CDs, magazines, audio books and other materials in the public libraries and they provided 121,400 hours of free internet access to the community in 2010-11.

Each year, they deliver 10 million items of linen to more than 100 customers through the Capital Linen Service. They had 310 community, commercial and industrial tenants managed through the ACT Property Group. They managed 84,000 square metres of owned and leased office accommodation, with an average utilisation rate of 15.9 metres per square per officer.

They managed domestic rubbish and recycling collections for over 144,000 Canberra households. They recovered 807,000 tonnes of material, giving a resource recovery rate of 75 per cent in 2010-11. They recycled 92 per cent of the 38,000 tonnes of material collected from kerbside recycling bins in 2010-11. They delivered presentations and tours to over 8,000 visitors at their facilities and provided around 1,000 email responses to waste and recycling queries. They managed 16 waste management contracts. They prepare for over 600 internments per year, 489 burial and 137 ashes internments, and manage 26,000 burial plots.

We have in service a fleet of 428 ACTION buses, 70 of which run on compressed natural gas. We have 640 drivers, employing a total of 881 people. On average, over 59,000 trips were recorded each business day on the MyWay system for April 2012. They serviced 305 school runs every school day—109 morning services and 196 afternoon services.

Canberra Connect, the fantastic online service, delivers approximately 2,000 services on behalf of the ACT government through a single entry point to government and high quality customer service. They undertook 7.6 million transactions comprised of 5.2 million website hits, 796,000 calls and 497,000 shopfront visits. They accept the transfer of over $100 million worth of infrastructure and landscapes assets each year on behalf of the ACT government. They manage an integrated asset management system which has 319 individual asset classes and a centralised TAMS fleet management unit to manage approximately 600 TAMS leased and owned vehicles. They had a staff in the order of 2,000 and more than half of those were permanent staff. Overall staff in gender proportion is 63 per cent male and 37 per cent female.

The reason I read that out, Madam Deputy Speaker, is really to explain the complexity of the work that TAMS does every day and the importance of all of it. I think other speakers have already spoken about different areas of the TAMS portfolio; they do an incredible job. There is always room to improve in local government, but I think the


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