Page 1213 - Week 03 - Thursday, 22 March 2012

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(1) ‘Drop-in’ is generally understood as a period of time where clients have access to safe supervised space and opportunities to participate in a range of activities. Clients are able to access information, referral and once-off personal support.

Under the new Child, Youth and Family Services Program, which is being implemented from 1 March 2012, community service providers are funded to provide drop-in services at seven (7) youth centres. These are:

• Gungahlin Youth Centre (to be provided by Anglicare ACT and Northside Community Service);

• The corner @BCS (to be provided by Belconnen Community Service);

• Youth In The City (to be provided by Anglicare ACT and Northside Community Service);

• Woden Youth Centre (to be provided by Woden Community Service, Southside Community Service and Anglicare ACT);

• Gugan Gulwan Youth Centre (to be provided by Gugan Gulwan Youth Aboriginal Corporation);

• Tuggeranong Youth Centre (to be provided by Communities @ Work);

• Mura Lanyon Youth Centre (to be provided by YWCA of Canberra).

(2) The eight (8) youth centres currently funded under the Youth Support Program had 24,855 contacts with young people in 2011.

Service

Jan-June 2011

(reporting period = 130 days)

July-Dec 2011 (reporting period = 125 days)

Total contacts in 2011

Av no. of contacts per day

Gungahlin Youth Centre

2 526

2 417

4 943

19.4

U-Turn- Belconnen

2 507

2 614

5 121

20.1

Youth In The City

3 650

3 315

6 965

27.3

Woden Youth Centre

1 900

1 148

3 048

12

Gugan Gulwan

915

1 427

2 342

9.2

Tuggeranong and Weston Creek

979

791

1 770

7

Lanyon Youth Centre

366

300

666

2.6

Total

12 843

12 012

24 855

(3) Agencies currently funded under the Youth Support Program are only required to collect statistics on the number of young people accessing case management services while at the youth centres. In 2011, service providers collectively reported that 270 young people were assisted to access case management services across the eight youth centres funded under the Youth Support Program.

Information that may be kept by individual agencies about the number of young people accessing other services at the youth centres is not collected on a consistent basis to enable reporting across the services.

(4) Under the new Child, Youth and Family Services Program young people are able to access drop-in services at seven youth centres. There will, however, be a shift in the role of youth-drop-in services under the new service model with an increased emphasis on outreach support services. This shift reflects changes in models of youth service delivery both nationally and internationally.

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