Page 2391 - Week 06 - Friday, 27 June 2008

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ACT Health has an Anti-Discrimination Bullying and Harassment Policy, which provides details of the process under which complaints are managed. To support this policy, a range of training programs are available to staff.

These include:

a. “Creating a Great Workplace Environment”;

b. “Implementing Performance Management”;

c. “Giving & Receiving Feedback”;

d. “Learning to Lead”;

e. “Managing Underperformance”;

f. “Managing the Discipline Process”;

g. Orientation; and

h. Managers orientation.

In addition, team-based sessions are offered which are reflected in the answers below.

Calvary has trained 35 Workplace Equity Officers to be a first point of contact and advice on issues pertaining to bullying and harassment. The training and appointment of these Officers was widely advertised.

Calvary has implemented a campaign designed to raise awareness of the issues around bullying and harassment, and provide initial education and direction. This has included: a letter from the CEO sent to all staff and VMOs at their home address outlining the zero tolerance position, and subsequently sending the same letter to all new staff in their recruitment package, placing a poster-sized version of the letter signed by all of the Executive in the foyer of the hospital, visiting every work area of the hospital and providing posters and an in-service, and providing a training session on bullying and harassment for every employee at Orientation (on their first day of work). A consultative working group exists to support the zero tolerance of bullying and harassment.

(2) (a) productive communication

In Calvary 13 sessions have been conducted. Communication education sessions are presented as part of Orientation, and are conducted every four weeks. Five such sessions have been conducted so far in 2008. Eight other sessions have been conducted.

In ACT Health 29 sessions have been conducted.

(b) teamwork

In Calvary 11 education sessions on teamwork have been presented to date in 2008.

In ACT Health 41 sessions have been conducted. These are generally team building sessions conducted in-situ with teams.

Calvary have conducted 5 sessions. Education sessions on preventing and managing bullying and harassment are presented as part of Orientation, and are conducted every four weeks. Five such sessions have been conducted so far in 2008.

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