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Legislative Assembly for the ACT: 2004 Week 08 Hansard (Thursday, 5 August 2004) . . Page.. 3601 ..

Ms Gallagher: The answer to the member’s question is as follows:

(1) The Government commissioned an inter-agency report to identify any outstanding issues about the proposed dragway in February this year. The report was provided to Mr Quinlan on 10 May 2004.

(2-3) The report will be publicly released following its consideration by the Government.

Police force—complaints
(Question No 1580)

Mr Pratt asked the Minister for Police and Emergency Services, upon notice, on 23 June 2004:

(1) How many complaints have been received by both (a) the Minister’s office and (b) ACT Policing from members of the public regarding concerns about police behaviour, attitude and actions when dealing with the public in (i) 2000-2001, (ii) 2001-2002, (iii) 2002-2003 and (iv) 2003-2004;

(2) How many of these complaints have led to disciplinary action taken against police officers in (a) 2000-2001, (b) 2001-2002, (c) 2002-2003 and (d) 2003-2004;

(3) What programs are in place for training and raising the awareness of police officers regarding behaviour, attitude and actions when dealing with the public;

(4) What updates or further training, if any, is required to be completed by police officers throughout their career regarding behaviour, attitude and actions when dealing with the public;

(5) Are these programs reviewed, evaluated and adapted on a regular basis; if so, how regularly.

Mr Wood: The answer to the member’s question is as follows:

(1) (a) The Minister’s office does not systematically record complaints received by the office.

(b) Please refer to ACT Policing Annual Reports for 2000-2001, 2001-2002 and 2002-2003 which outline the complaints received by the Commonwealth Ombudsman concerning ACT Policing personnel. Figures for 2003-2004 are not yet available and will be published in the 2003-2004 ACT Policing Annual Report.

(2) The Australian Federal Police (AFP) integrity regime has numerous ways of dealing with complaints. Actions taken regarding these complaints differ in each case and can include, conciliation between the member and the complainant, investigation, management action or, if justified, range from no action at all to dismissal of the member for serious breaches or criminal actions. Information in relation to substantiated complaint issues for each of the years referred to is provided in ACT Policing Annual Reports.

(3) The AFP Professional Standards (PRS) portfolio works in conjunction with ACT Policing. PRS presents lectures addressing the values of the AFP and the expectations of AFP personnel in regards to the values and expectations of AFP members when dealing with the public. These presentations are conducted at recruitment, conciliation training,

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