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Legislative Assembly for the ACT: 2004 Week 04 Hansard (Thursday, 1 April 2004) . . Page.. 1625 ..

Regrettably the graffiti on the subject walls was not sighted for some time, thereby resulting in a delay in the clean-up process. The staff of CityScape have been requested to regularly inspect their buildings in future.

(3) Canberra Urban Parks and Places monitors the performance of the Contractor in various ways to ensure graffiti is removed within specified timeframes. This includes:

Response to Work Requests

A monthly report is generated each month which identifies the number of Work Requests that have been completed and returned within the due timeframe.

Monthly Asset Inspections

Each month Canberra Urban Parks and Places generates a list of a random sample of assets to be inspected. If graffiti is found it is photographed. A Routine Work request is raised to remove the graffiti that has been identified and the Contractor’s response to those requests is monitored. This is followed up with random inspection of identified sites.

Graffiti Log

The Contractors are also required to maintain a log of all graffiti removed, which details the time and date of receipt of the report, either through the weekly inspection process or the Graffiti Hotline. This report is provided to the Contract Manager on a monthly basis.

Seniors—library services
(Question No 1302)

Mr Cornwell asked the Minister for Urban Services, upon notice:

In relation to:

(1) Further to the Government’s longer term strategy for the older person’s use of Canberra’s library services and facilities, who decided to use the picture of an elderly couple on the front page of the Are you over 50 brochure regarding older people’s use of library services and facilities;

(2) Has the Government received any complaints regarding the use of this photo given that the brochure is for those over 50, not those over 70;

(3) How many of the ten actions listed in this brochure have been acted on and how;

(4) When will any remaining actions be acted on.

Mr Wood: The answer to the member’s question is as follows:

(1) The ACT Library and Information Service selected the front page images of the strategy document.

(2) No. As the Courage Partners Report indicated, while the strategy is aimed at all people over 50, there is a particular emphasis on those who cannot easily access library services

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