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Legislative Assembly for the ACT: 2003 Week 14 Hansard (11 December) . . Page.. 5308 ..

resolve complaints and provide for the resolution of many of the outstanding complaint matters.

(7) Yes, The categories of complaints recorded are as follows:

Advices;

Breach of Development Approval Conditions;

Breach of Lease Conditions;

Compliance Certificate requests and investigation;

Dirty Blocks;

Heritage;

Other Agency Responsibility;

Tree Preservation;

Unapproved structures;

Bushfires; and

Miscellaneous.

(8) Yes, I am confident that PALM, now the ACT Planning and Land Authority (ACTPLA) has the necessary skills and abilities to handle such complaints. Where these skills or abilities are found to be deficient, management is actively ensuring that appropriate training is provided.

(9) All complaints are responded to. However, the impact or detriment of a complaint must be measured against the broader public interest in pursuing some of the more minor concerns between adjoining neighbours. Even where ACTPLA decides it is not in the public interest to pursue a matter, the complainant always has a right to apply for an Order and challenge ACTPLA's position should they wish to do so.

Housing-seniors

(Question No 1069)

Mr Cornwell asked the Minister for Disability, Housing and Community Services, upon notice:

In relation to your announcement that two ACT Housing older persons units in Pinefield Court Duffy would shortly be handed over to tenants (media release 'Public Housing Bushfire Reconstruction on Track', 4 November 2003):

(1) Out of the 81 urban ACT public housing properties lost in the January 18 bushfires, how many of the properties being rebuilt to replace those lost will be available to older persons in addition to the two older persons units at Pinefield Court Duffy;

(2) Will the tenants to be housed in the two older persons units at Pinefield Court Duffy be tenants that were previously housed in ACT Housing properties at the time the homes were destroyed in the January 18 bushfires;

(3) How many older tenants lost their ACT public housing properties as a result of the January 18 bushfires;

(4) What is the specific age upon which an ACT public housing tenant becomes eligible for older person's housing.

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