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Legislative Assembly for the ACT: 2003 Week 10 Hansard (25 September) . . Page.. 3791 ..
(2) Given the nature of the problem and the well-publicised water conservation message being put out by Government, what follow-up action was taken by Canberra Connect to ensure that the report was actioned expeditiously, assuming that Canberra Connect actually passed on the report to someone on 27 July;
(3) What briefing material from ACT Government agencies is available to Canberra Connect to enable them to carry out their function properly and is it regularly reviewed to ensure that contact, particularly after hours, is able to be made in such a manner to ensure action is taken;
(4) In this case, was there any briefing material available to the operator at Canberra Connect that might suggest that leaking water during a time of water restrictions, Government statements on water conservation and general public concern about water management, should have high priority action. If not, why not;
(5) During this period of water restrictions, does ACTEW have the legal authority to turn off the water supply to any entity where there is clearly a wastage problem, as was the case in this instance, and, if so, why wasn't Canberra Connect made aware of that, assuming that they did not contact ACTEW after the original report on 27 July;
(6) If indeed, Canberra Connect did pass on the report to ACTEW, why was it not actioned immediately;
(7) Why was ACTEW's emergency water telephone number not properly monitored by staff to ensure that any caller not interested in the report of the Mawson main repair could speak to an ACTEW staff member about any other emergency;
(8) Why did the ACTEW emergency repair person re-direct the telephone call to Canberra Connect and not to other ACTEW staff to investigate and resolve the problem;
(9) What disciplinary action do you propose to take against any and all ACT Government staff who failed to respond adequately to the report on 27 July;
(10) What action do you propose to take against Canberra College for allowing so much water to go to waste; after all Monday 28 July was a working/school day;
(11) What penalty do you propose to impose on Canberra College for the wasted water. Does it have a satisfactory or effective maintenance policy or plan in action to monitor its utility usage;
(12) Is it appropriate for educational institutions to continue to manage their administrative functions individually or should a more central, specifically trained and tasked organisation take over those non educational responsibilities within the system of schools, colleges, TAFE's etc in the ACT;
(13) How much money has been spent on media advertisements including television ads to advise on water restrictions and the need to conserve water.
Mr Wood
: The answer to the member's question is as follows:(1) Upon receiving the call Telstra (who provide an out of hours service to Canberra Connect), notified Spotless Services by telephone at 1640 hrs on Sunday 27 July to advise them of the water wastage situation. As the leak was reported as being on an oval,
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