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Legislative Assembly for the ACT: 2002 Week 13 Hansard (21 November) . . Page.. 4052 ..

(6) The cost recovery period for the improvements identified by the ICRC is three years. The approximate costs identified by the ICRC in their report, are between $1.92 and $3.25 per customer per month for three years, representing a total cost of between $69.12 and $117.00 per customer. As identified in answers (4) and (5), it is not possible to quantify the benefits to customers of price reductions or mitigation of price rises over this same period.

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Legislative Assembly-computers

(Question No 323)

Mr Cornwell asked the Treasurer, upon notice:

(1) Is it a fact that ACT Legislative Assembly computers were down Thursday 18 October due to an accident at Woden.

(2) What was the nature of this accident and which organisation was at fault.

(3) How long were the assembly computers down and were any other government departmental computers also down.

(4) What was the approximate cost to the Territory in lost productivity as a result of this accident.

(5) Will financial restitution be sought for this loss, and if not, why not.

Mr Quinlan: The answer to the member's question is as follows:

(1) Yes - a loss of power at Woden meant that the desktop PCs at the Legislative Assembly were not able to access ACT Government information systems for part of the day.

(2) Power to most of the Phillip Business District was lost due to the failure of a High Voltage Feeder from the Woden Substation. This outage was from 8:27 to approximately 11:05 and is the responsibility of ACTEW.

(3) The assembly PCs were unavailable between 9:20 and 14:30 on 18 October. Internet services were not restored until 16:30. All departments were effected by this outage, to differing degrees.

(4) It is not possible to accurately measure the lost productivity across the ACT Government as business units were effected to varying degrees and all business units have a mixture of manual and automated processes to carry out their functions

(5) No financial restitution will be sought for the following reason:

It is impossible to accurately determine the productivity impact of the outage for any financial restitution to be sought from varying government agencies or business units.

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