Hansard - ACT Legislative Assembly

Legislative Assembly for the ACT: 2002 Week 2 Hansard (21 February) . . Page.. 539 ..

PALM Customer Service Centre (statistics are combined written and verbal complaints):

(i) 1998 /99 - 23 complaints

(ii)1999/00 - 17 complaints

(iii) 2000/01- 11 complaints

BEPCON and ACTLIC plan room - Dickson and Mitchell

(I) 1999 - 1 verbal complaint recorded, 10 written complaints

(ii) 2000 - nil verbal complaint recorded, 7 written complaints

(iii) 2001 - 2 verbal complaints recorded, 4 written complaints