Next page . . . . Previous page . . . . Speeches . . . . Contents . . . . Debates(HTML) . . . .

Legislative Assembly for the ACT: 2000 Week 8 Hansard (31 August) . . Page.. 2831 ..

(3) I am assured by Impulse that this is a non-issue. Travel agents belong to a client compensation program provided by IATA. I understand that this program protects clients who have booked packages which include accommodation through travel agents. If the travel agent goes out of business and the client stands to lose the money that they paid for the accommodation part of the package, the program reimburses the client for that part of the package. Impulse is not a travel agent and does not provide packages or book accommodation for its customers, so the cover provided by IATA is irrelevant.

The Impulse site does offer an accommodation booking service for Impulse clients. 1 am advised this is undertaken through a travel agent linked to the Impulse site. That travel agent belongs to IATA, and therefore accommodation booked through that agent is covered by his membership of IATA.

Next page . . . . Previous page . . . . Speeches . . . . Contents . . . . Debates(HTML) . . . .