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Legislative Assembly for the ACT: 1999 Week 6 Hansard (22 June) . . Page.. 1713 ..
- Card-holders should avoid duplication of payment through the subsequent authorisation of invoices for payment of goods which were purchased and paid for by government corporate credit card.
10.25 Card-holders should make appropriate arrangements for account reconciliation and payment if they will be on leave when the statement is due.
Late payment Penalties
10.26 Failure to pay on time will result in late payment penalties. Managers should ensure that card-holders reconcile statements immediately on receipt and onforward them to the Accounts Unit for payment by the due date.
Disputed Payments
10.27 Any transaction appearing on a statement which a card-holder cannot confirm, should be raised immediately with the AMEX Corporate Card Customer Service Team contact quoted on their statement. It is crucial that a clear course of action is taken to investigate the query and clear the account. AMEX will allow for disputed payments in assessing accounts past due for payment. If AMEX is not informed they will regard any arrears as outstanding and will become subject to a late payment charge and loss of other trading privileges.
10.28 The card-holder should also advise their Manager and the AMEX Administration Officer of any disputed amounts.
Loss or Theft of the Card
10.29 Where a card is lost or stolen, the Card-holder must immediately notify the AMEX Administration Officer and American Express Government Card Customer Service. The details needed will include the card account number and the card-holder's name. This action ensures that activity on the card can be stopped and the Agency will not be held liable for the cost of any fraudulent entry.
Delegations and Operating Parameters
10.30 On the recommendation of an officer at the
Manager level and above, the
Manager (Finance), Assistant Manager (Finance) and Officer-in-Charge (Purchasing and Assets) can approve a formal application to the Government approved credit card provider for the issue of a corporate credit card. The
Senior Finance Officer (Schools) can approve applications with respect to schools.
Chief Executive's Financial Instructions
Page: 14
Issue No. 1 Issue Date: December 1996
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