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Legislative Assembly for the ACT: 1999 Week 6 Hansard (22 June) . . Page.. 1703 ..

Financial Management Reform

4.1 Disputed Billings

Incorrect amounts or additional transactions recorded on the credit card statement are

referred to as disputed billings.

It is the responsibility. of the card holder to resolve matters of disputed billings.

Dispute processes are outlined in the AMEX diskette provided to card holders.

5. CORPORATE CREDIT CARD ADMINISTRATOR'S ROLE &

RESPONSIBILITIES

1. The Credit Card Administrator

The Administrator is responsible for ensuring correct disclosure and timely payment of credit card transactions.

The Administrator is also responsible for:

reporting to management in relation to card use;

ensuring that cardholders receive their statements; and

liaison with AMEX for all matters not related to transactions enquiries.

Details of AMEX processes, including management reporting, will be provided separately to each Administrator.

A cardholder must ensure that her or his credit card is always maintained in a secure place and that only the card holder has access to the credit card and to its identification number.

6 CORPORATE CREDIT CARD ADMINSTRATION & SECURITY

A cardholder must ensure that her or his credit card is always maintained in a secure

place and that only the card holder has access to the credit card and to its

identification number.

Version One

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