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Legislative Assembly for the ACT: 1997 Week 6 Hansard (19 June) . . Page.. 1873 ..

ANSWERS TO QUESTIONS

Attachment A

MINISTER FOR BUSINESS AND EMPLOYMENT

LEGISLATIVE ASSEMBLY QUESTION

Question No. 413

Business Services Centre

MR CORBELL: To ask the Minister for Business and Employment - In relation to the ACT Business Services Centre-

(1) When did the Business Services Centre shopfront, located in the North Building, cease operation?

(2) What were the services formerly provided by the Centre to prospective business operators and what forms of ongoing support did the Centre provide for business operators already in operation?

(3) How many face to face business interviews were conducted by the Centre from 1 January 1996?

(4) How many business related phone and counter inquiries did the Centre receive from 1 January 1996?

(5) How many people attended the Centre pre-business seminars for small business intenders from 1 January 1996?

MRS CARNELL: The answer to the Member's question is as follows:

(1) The Business Services Centre shopfront, located in the North Building, ceased operation on 31 December 1996.

(2) The Business Services Centre had four components; First Stop Information Service; helpSHOP; ACT AusIndustry and the Agents Board. The First Stop Information Service has been contracted to Business Link. The First Stop Information Service provided a referral, information and seminar service for business and potential business operators in the ACT. In addition to the services provided by the First Stop Information Service, ACT AusIndustry and helpSHOP, which are now part of Business Development in the Department of Business, the Arts, Sport and Tourism, provided and continue to provide support for business operators already in operation.

(3) The Business Services Centre had 1,157 business contacts between 1 January 1996 and 30 June 1996. A similar number of contacts were conducted between 30 June 1996 and 3 1 December 1996. No formal records were kept after 30 June 1996. In addition, the helpSHOP service provided business advice from a mobile van travelling around local shopping centres. 3,500 services were provided by helpSHOP from the 1 January 1996 to the 31 December 1996.

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