Page 4857 - Week 15 - Thursday, 8 December 1994

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ANSWERS TO QUESTIONS

MINISTER FOR URBAN SERVICES

LEGISLATIVE ASSEMBLY QUESTION

QUESTION NO. 1390

Urban Services Portfolio and Housing and Community Services Portfolio - Market or Political Research

Mrs Carnell - asked the Deputy Chief Minister - For each and every department or agency for which you have ministerial responsibility:

(1) What market or political research has been conducted a) in the year 1992-93; (b) in the year 1993-94; and (c) since 1 July 1994.

(2) What was/is the purpose of that research.

(3) What were/are the questions asked.

(4) What was, or is expected to be the cost of that research.

(5) What were the results of that research. (Can copies of the results, including reports, of any research conducted during the specified periods be provided).

Mr Lamont - the answer to the Members question is as follows:

(1) (i) In my capacity as Minister for Housing and Community Services, as it relates to the ACT Housing Trust:

(a) In 1992-93 the ACT Housing Trust undertook a comprehensive survey of its tenants (see Attachment A - copy provided to Member).

(b) In 1993-94 the ACT Housing Trust arranged for the Strategic Research Section of the Economic Development Division in the Chief Ministers Department to prepare a report, Stock Projections and Needs Analysis, for it.

(c) During 1994-95 some market-oriented research will be undertaken in the context of implementation of the Housing Review. At 11 October 1994, work had not commenced on these studies.

(1) (ii) In my capacity as Minister for Urban Services, as it relates to ACT Electricity and Water

(ACTEW

(a) ACTEW market research carried out in the years 1992-93 and 1993-94 included ACTEW staff, domestic and commercial customer surveys (see Attachment B - copy provided to Member).

(b) ACTEWs conservation, safety and product campaigns.

(1) (iii) In my capacity as Minister for Urban Services, as it relates to ACTION:

(a), (b) ACTION carries out continuous surveys of bus users in various categories to ensure its services are effective. In July 1992 ACTION commissioned a survey of bus users from a consultant (see Attachment D - copy provided to Member).

(c) The new Bus Book format introduced in August 1994 was based on overseas timetable formats and feedback from the Canberra community.

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