Page 1840 - Week 06 - Thursday, 19 May 1994
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(4) As a part of the tender schedule for each contract it is the responsibility of the contractor to assess the hours per day that will be required to undertake the specified cleaning duties at the school. The contract requires that all employees of the contractor who perform cleaning services are paid in accordance with award rates. The current hourly rate for a school cleaner working from 4pm to 8pm as per the Caretakers, Cleaners and Lift Drivers (ACT) Award is $12.97.
(5) Schools are supplied with a cleaners attendance book which each cleaner is required to sign upon entering and leaving. When a contract is due for renewal the Principal is provided with a set of contract documents which include a comprehensive list of the cleaning duties to be undertaken by the contractor. On a day to day basis schools are able to determine if the standard of cleaning provided is in accordance with the duties required by the contract.
(6) Minor problems are generally resolved directly between the contractor and school staff. More serious contract breaches or recurring problems are referred to the Property Management Section by the school. An investigation is undertaken by Property Management which may include inspections of the school to assess the standard of cleaning. The next step to resolve serious or continuing problems is to take formal action against the contractor through the departments Tender and Contract Board. Contractors providing unsatisfactory performance are required to meet with the Tender Board and show sufficient cause why their contracts should not be terminated. Failure to improve performance results in termination of the contract which may also lead to a contractor being excluded from future school contracts.
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