Page 85 - Week 01 - Tuesday, 22 February 1994

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instance, where children had moved interstate and the address was unknown). Where abuse was unsubstantiated and there were no apparent risk factors, staff apologised for any unnecessary intrusion. Even in these circumstances parents often need and welcome support and assistance in caring for their children and they are assisted with referral to appropriate services, e.g. day care.

(3) and (4)

It is difficult to determine the intent of the informant, and hence establish a malicious or vexatious intent. Ex-spouses, separated spouses and neighbours can have genuine concerns about the well-being of a child.

If abuse is not substantiated and there are subsequent notifications, these are closely assessed to judge if there is any substance to the notification or indeed new circumstances which give rise to real concern for the safety of the child.

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