Page 4574 - Week 15 - Tuesday, 14 December 1993

Next page . . . . Previous page . . . . Contents . . . . Debates(HTML) . . . . PDF . . . .

---

Proposed new clause 77A

MRS CARNELL (Leader of the Opposition) (9.01): I move:

Commissioner's periodic reports to Boards

  "77A. (1) The Commissioner shall, within 1 month after the end of the each statistical reporting period, furnish to each Board a report that states, in relation to each relevant provider registered by the Board -

(a) the number of complaints received during the period;

(b) a summary of each complaint sufficient to identify the nature of the complaint;

(c) the number of complaints disposed of during the period and the manner of their disposal; and

(d) the number of complaints outstanding at the end of the period.

  "(2) The reference in paragraph (1)(c) to the manner of disposal of a complaint shall be read as a reference to action taken under -

(a) where a complaint has been referred to another person or body under paragraph 23(1)(a) - the appropriate subparagraph of that paragraph;

(b) where the Commissioner has decided to investigate a complaint under subparagraph 23(1)(b)(ii) - that subparagraph; or

(c) in any other case - the appropriate paragraph of subsection 28(1) or (3).

"(3) In this section -

'relevant provider' means a provider in relation to whom a complaint -

(a)  is received or disposed of during the statistical reporting period in relation to which the report is furnished; or

(b)  is outstanding at the end of that period;

'statistical report period' means -

(a)  in relation to a Board with which the Commissioner agrees on a period of time for the purposes of this section - that period; or

(b)  in relation to any other Board - the period of 3 months ending on 31 March, 30 June, 30 September or 31 December in each year.".

---

Next page . . . . Previous page . . . . Contents . . . . Debates(HTML) . . . . PDF . . . .