Page 4239 - Week 13 - Thursday, 25 November 1993

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7

THEREFORE, HE OR SHE WILL ALSO HAVE A KEY FUNCTION IN IDENTIFYING AREAS OF HEALTH POLICY, ADMINISTRATION OR SERVICE DELIVERY, ARISING OUT OF HEALTH SERVICE COMPLAINTS, THAT CAN BE CHANGED OR IMPROVED FOR THE BENEFIT OF THE COMMUNITY.

IN SUMMARY, THE BILL ENABLES THE DEVELOPMENT OF A HEALTH SERVICE SYSTEM OF THE HIGHEST QUALITY BY -

• THE DEVELOPMENT OF A CODE OF HEALTH RIGHTS AND RESPONSIBILITIES FOR BOTH USERS AND PROVIDERS OF PUBLIC AND PRIVATE HEALTH SERVICES;

• ESTABLISHING A SPECIAL RELATIONSHIP BETWEEN REGISTRATION BOARDS AND THE COMMISSIONER FOR HEALTH COMPLAINTS;

• FOCUSSING ON THE "PUBLIC INTEREST" AND THE IMPROVEMENT OF HEALTH SERVICES; AND

• THE REQUIREMENT FOR CONSULTATION AND A CLOSE WORKING RELATIONSHIP WITH CONSUMERS AND PROVIDERS.

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