Page 2988 - Week 09 - Wednesday, 12 October 2022

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mobile a text. Exasperated, my constituent did so. Once that was done, they were free to explore Access Canberra’s site once again. But not really. They got another pop-up, this time asking them to check two boxes, one giving their consent for their details to be shared and the other asking them to agree to the terms and conditions of the site. They checked both boxes. They located the Fix My Street tab and were faced with yet another unavoidable pop-up asking them to check the exact same boxes they had just checked. On doing so, they finally reached the Fix My Street tab.

Now logged in, they clicked on “Roads, parking and vehicles” as per the instructions, then “Roads and traffic”. They then selected “Potholes”, detailed what kind of pothole and where, and, then, finally expecting to find a form, they found a text box where they were supposed to put in all the information about the incident, including driver details, car details, type of claim, time, date and the exact words, “I want to make a claim.” It was not a form at all, just a text box.

This, to me, does not sound like the easiest process, and certainly not the most intuitive. Fortunately, the government’s website claims that an online form will be available in the coming weeks. I would expect this form to be much easier to use and submit than the current process, because, as of now, my constituent is almost certain that the process was designed to make them so frustrated that they would give up.

I commend the amendment from Ms Lawder to Mr Steel’s amendment, seeking an inclusion in the next Our CBR newsletter on how residents could actually seek compensation for their damaged vehicle due to potholes and a really easy link for them to have access to the compensation form. I commend this amendment to the motion.

Question put:

That Ms Lawder’s amendment to Mr Steel’s proposed amendment be agreed to.

The Assembly voted—

Question resolved in the negative.

MS LAWDER (Brindabella) (5.18): In closing, I am reminded that back in September I went to a fantastic play at the Canberra Theatre by Julian Larnach called, How to Vote. I am not sure if anyone else here attended that. It was a sort of satirical study of university politics. One candidate stood and was elected on a very simple, single message: fill the hole. “Fill the hole,” she said, over and over again. “Fill the

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