Page 1410 - Week 04 - Thursday, 5 May 2022

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Access Canberra—transactions
(Question No 717)

Mr Cain asked the Minister for Business and Better Regulation, upon notice, on 8 April 2022:

(1) What percentage of the total customer transactions with Access Canberra have resulted in a completed transaction in (a) 2020-21, (b) 2019-20, (c) 2018-19 and
(d) 2017-18.

(2) What percentage of the total completed transactions with Access Canberra used multiple platforms to complete the transaction in (a) 2020-21, (b) 2019-20,
(c) 2018-19 and (d) 2017-18.

(3) What percentage of the total completed transactions with Access Canberra used a single platform to complete the transaction in (a) 2020-21, (b) 2019-20, (c) 2018-19 and (d) 2017-18.

Ms Cheyne: The answer to the member’s question is as follows:

(1) (a)-(d) Access Canberra is unable to provide the information as requested.

Access Canberra does not have unique identifiers for individuals for the purpose of tracking completion of transactions across its platforms including via its website, Contact Centre, Shopfronts or Service Centres.

(2) (a)-(d) As per response to Question 1 above.

(3) (a)-(d) As per response to Question 1 above.

COVID-19 pandemic—government response
(Question No 727)

Ms Castley asked the Chief Minister, upon notice, on 8 April 2022:

(1) Was a whole-of-government approach used to advise directorates that certain policies and/or programs should be continued, delayed or amended in any way due to COVID-19; if so, can the Chief Minister provide a copy of the advice and where it came from; if not, who made these decisions.

(2) If a whole-of-government approach was used to advise directorates, can the Chief Minister provide a list of all policies and/or programs that were delayed, ceased or amended in any way due to COVID-19; if not, can the Chief Minister provide this information for the Chief Minister, Treasury and Economic Development Directorate.

(3) What specific policies or programs received extra resources during COVID-19.

(4) Has the whole-of-government advice to directorates, in terms of continuing, delaying or amending policies and/or programs, changed throughout the pandemic; if so, can the Chief Minister provide a copy of all whole-of-government advice/policies to continue, delay or amend programs and/or policies due to COVID-19.


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