Page 671 - Week 03 - Wednesday, 31 March 2021
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The review of the human resource functions in the three organisations in the ACT public health system has been finalised, with each organisation currently considering the findings. The HR review has enabled the assessment of each organisation’s current state and outlines recommendations to support the maturity of HR models and their capacity to meet future organisational requirements. Further information on the HR review will soon be available online.
A total of five recommendations from the workplace culture review have been completed and significant progress has been made on other recommendations. As an indication of the amount of work happening across the system, there are a total of 92 discrete actions to deliver on the recommendations, and 50 of those have been completed.
Sustainable organisational and cultural change takes time. The partnership with the Australian National University’s Research School of Management to develop the ACT public health system workplace culture framework provided an evidence-based approach to inform organisational and cultural change. This has been an important part of our deliberate investment in a systematic and coordinated approach to improving the “people” aspects of ACT public health services.
Members will recall that in early December 2020 I tabled the executive summary of the investing in our people report and the supporting rapid evidence assessments. The workplace culture framework is designed to act as a guide to develop and implement evidence-based practices that foster respect, inclusion and trust. It guides each organisation’s approach to key cultural changes that support the system in the continued delivery of high-quality health care to our community and to being an employer of choice, both now and into the future.
Canberra Health Services has developed its fostering organisational culture improvement strategy, FOCIS, which identifies key initiatives against each of the five workplace change priorities identified in the workplace culture framework: organisational trust; leadership and people; workplace civility; psychological safety; and team effectiveness.
The workplace culture framework and the supporting workplace skills development model provide the scaffolding for the health system to progress recommendations 13 and 16.
In response to recommendation 16, the health system engaged Fyusion Asia Pacific Pty Ltd to undertake a review of a number of people management training programs delivered by each of the organisations. This work included assessing the training programs’ alignment with the workplace culture framework. The project was finalised in mid-March 2021. Organisations are now reviewing their training programs in light of the report’s findings.
Work is also progressing on the development of management and leadership training programs, with procurement activity underway to engage expertise in the design and development of training programs for the health system.
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