Page 538 - Week 02 - Thursday, 11 February 2021
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(6) There have been 23 complaints in total as at 4 December 2020. On all occasions the complaints were referred back to the Provider, who investigated. The Senior Practitioner has not, to date, instigated an own motion investigation.
• 2018: 3 complaints
• 2019: 18 complaints
• 2020: 2 complaints
Government—Discrimination, Health Services, Disability and Community Services Commissioner
(Question No 69)
Mrs Kikkert asked the Minister for Disability, upon notice, on 4 December 2020 (redirected to the Minister for Human Rights):
(1) What are the complete powers, roles and responsibilities of the Discrimination, Health Services, Disability and Community Services Commissioner.
(2) What data does the Commissioner collect in relation to people living with disability in the ACT.
(3) Does the Commissioner engage any staff to assist in carrying out their role; if so, how many (a) full-time equivalent staff are currently employed and (b) staff are currently employed, what are their work classifications and what type of employment are they engaged in, ie full-time, part-time, casual etc.
(4) What is the total number of complaints received by the Commissioner for each year the past four years to the date this question on notice was published.
Ms Cheyne: The answer to the member’s question is as follows:
(1) The DHSDCS has a range of roles and responsibilities outlined in the legislation which includes handling individual complaints, undertaking systemic investigations, participating in policy and legislative reform processes, undertaking community education and training across the areas of legislative responsibility. The DHSDCSC handles (or will handle) complaints about
o Discrimination
o Health services including individual registered practitioners
o Services for children and young people
o Services for older people
o Retirement villages
o Disability services
o Vulnerable people (abuse, neglect & exploitation of older people and people with a disability)
o Veterinary Services
o Victims of Crime Charter of Rights (1/21)
o Occupancy (2/2021)
o Sexuality and gender identity conversion practices (4/2021)
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